Terms of Service

1. What this service is

MundiLearning Independent Learner lets you, as an individual, buy time-limited access to a specific learning offer and study its material online. Each offer names the course or courses it covers.

This is separate from any service MundiLearning provides to schools, universities or other organisations. Buying Independent Learner access does not enrol you at an institution, does not make you a student of one, and does not lead to a qualification, certificate or accreditation.

2. Your account

To buy access you create an account with your first name, last name, email address and a password. One account is allowed per email address.

The account is personal to you. Keep your password confidential, and do not let anyone else use your account. You are responsible for activity carried out through your account. If you think someone else has your password, reset it and contact us.

3. Prices and how long access lasts

Price and access period are set per offer, not by these terms. The price, the currency and the length of the access period are shown for the offer you are buying before you pay. Different offers may have different prices and different access periods.

Access lasts for the period shown for that offer and then ends. It does not renew automatically, and we do not take a repeat payment. If you want access again after it ends, you buy the offer again.

While you still hold active access to an offer, you cannot buy that same offer a second time — the checkout will tell you that you already have access, and when it expires. This is deliberate: it stops you paying twice for the same thing.

4. Payment

Payments are taken by Paystack, an independent payment provider. When you continue to payment you are taken to Paystack's own secure checkout to enter your payment details.

5. When your access starts

Access is granted only after your payment has been verified with Paystack and recorded on your account. Returning to the site after payment does not by itself grant access, and neither does reaching the payment confirmation page.

If your payment succeeded but access has not appeared yet, this normally completes on its own within a few minutes: we check for completed payments independently of your browser, so you do not need to pay again, refresh repeatedly, or stay on the page. If access is still missing after that, contact us — see the Refund Policy for how we handle a payment that did not deliver access.

6. Acceptable use

While using the service, you agree not to:

• share your account or your sign-in details with anyone else;
• copy, download in bulk, republish, redistribute, resell or publicly post the learning content;
• try to reach content, courses or other learners' information you have not bought or are not entitled to;
• attempt to interfere with, overload, probe or circumvent the security of the service; or
• use the service unlawfully.

7. The learning content

The courses, lessons, text and images on the service belong to MundiLearning or to the people who licensed them to us. Buying an offer gives you a personal, non-transferable right to study that content for your access period. It does not transfer ownership and does not give you the right to copy or share it.

8. AI Tutor

Where the AI Tutor is available with your offer, it is a study aid. Its answers are generated automatically and can be incomplete or wrong. Do not rely on it as a substitute for the course material, for your own working, or for professional, academic or examination advice. Always check its answers against the lesson content.

Use of the AI Tutor is subject to fair-use limits so that the feature stays available to everyone. If you reach a limit, you can keep using the rest of the course.

9. Availability and changes

We aim to keep the service available and working, but we do not guarantee that it will be uninterrupted or error-free. It may be unavailable during maintenance, or because of a fault or something outside our control.

We may add, change, withdraw or re-price offers, and we may correct or improve course content. Changes to an offer's price or to which courses it covers do not change access you have already bought: withdrawing or re-pricing an offer does not remove or alter access already granted to you.

10. Suspension and ending access

We may suspend or close an account that breaches these terms, particularly where the account is being shared, the content is being redistributed, or the service or other learners are being put at risk.

If we end your access for a reason that is not your breach of these terms, and you have paid for a period you can no longer use, contact us and we will handle it under the Refund Policy.

11. Other policies

How we handle your personal information is described in the Privacy Notice. How we handle payment problems and refund requests is described in the Refund Policy. Both form part of your agreement with us.

12. Contact

For anything about your account, a payment or your access, email us at info@mundilearning.com. Please write from the email address you registered with, so we can find your account.